I do not receive Medisafe notifications – Xiaomi

Background Restrictions (Android 6): 1. Start from App drawer 2. Tap Android phone Security app 3. Tap Settings then Data usage 4. Turn on Allow background data. Autostart Settings (Android 6+): 1. Open device Settings 2. Tap on Apps 3. Tap Medisafe then turn on ‘Autostart’ If you start from App drawer: 1. Tap Security…

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I do not get Medisafe notifications – Samsung

General Notification Settings (Android 12): 1. Open device Settings 2. Tap on “Apps” 3. Find Medisafe 4. Make sure Notifications are not Blocked 5. Tap to Turn Show notifications On Sound Settings (Android 12): 1. Open device Settings 2. Tap on Apps 3. Find and tap Medisafe 4. Tap Notifications 5. Tap Allow sound 6.…

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I do not get Medisafe notifications – OnePlus

Background Restrictions: 1. Open device Settings 2. Tap on Storage, and set the automatic storage optimization to “Standard”, or turn it off completely. Auto-Run Restrictions 1. Open device Settings 2. Tap Apps then Menu 3. Tap Auto Run 4. Disable this mode or prevent Medisafe from being limited in this mode More Background Restrictions (Auto-launch)…

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I do not get Medisafe notifications – Huawei

For all Huawei Android versions, check the Protected Apps: 1. Open device Settings 2. Tap ‘Protected Apps’ and turn it on for Medisafe Background Restrictions (Android 6-8) 1. The specified menu paths apply to EMUI 5.0 on Android 7.0. Depending on device and OS version, designation and location of menu items may differ. 2. Navigate…

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I do not get Medisafe notifications – Google Pixel

Please use any of the following to troubleshoot your reminders. Check that your notifications are turned on (Android 11): 1. Open device Settings 2. Tap Notifications 3. Tap App settings 4. Under “Most recent,” find apps that recently sent you notifications (To find more apps, in the dropdown menu tap ‘All apps’) 5. Tap ‘Medisafe’…

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How do I mark a dose at a specific time?

To select a specific time for your taken time: 1. Open Medisafe and tap on your dose 2. Long press on the Take icon and you will get a list of options (Now, On Time, Set Time) and choose your desired option Tapping on ‘Select Time’ will allow you to set the date and time…

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Can I mark a dose from the notification? – iOS

Yes! To mark a dose from a notification: 1. iOS 15 and higher – press and hold on the notification to get the prompt to mark the dose 2. iOS 14 and below – swipe on the notification to tap on ‘View’ then select your choice.

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