How can I cancel my Medisafe Premium subscription? – Android
To unsubscribe from Premium: 1. Please tap on your more menu and tap ‘Settings’. 2. Tap ‘Medisafe Premium’ (Manage subscription) 3. It will then take you to the Play Store and you will see an option to cancel your subscription. If this doesn’t work, please open the Play Store, open the side menu (3 lines…
Read MoreI have a paid premium subscription from an old account/phone. How can I activate the subscription on my new account?
To get your premium subscription added to a new account: 1. Open Medisafe and tap on ‘More’ 2. Tap on ‘Settings’ 3. Tap on ‘Restore Purchases’
Read MoreWhy can’t I sign up for premium?
You may not be able to sign up for a premium subscrpition because you received a free subscription due to a promotion we were running when you downloaded the app. We are happy to confirm this or provide further assistance if needed. Please email us from inside your app: 1. Open Medisafe and tap on…
Read MoreHow can I sign up for Medisafe Premium?
If your account does not already have access to free Medisafe Premium due to a promotion, you will see the premium subscription banner on the app when you view the ‘More’ or ‘Medications’ menu. Tapping on this banner will open the prompts to upgrade.
Read MoreHow much does Medisafe Premium cost?
Medisafe Premium costs $4.99 USD per month and $39.99 USD per year.
Read MoreWhat is included in Medisafe Premium?
Medisafe Premium allows you to add unlimited Medfriends, dependents and health trackers to your account. It will also unlock our Medtone options and let you change the color of the app.
Read MoreCan I have a free trial of Medisafe?
Medisafe is free to use with a premium subscrpition option! We also sometimes run promotions for new app installations that will grant you free premium. Contact our support team at [email protected] if you have any questions!
Read MoreWill my insurance pay for Medisafe Premium?
Unfortunately, not at this time.
Read MoreWhy is premium priced that way?
Our prices are based on feedback from Medisafe users, including ongoing surveys, emails, and other marketplace factors.
Read MoreCan I share my premium subscription with other accounts?
At this time, each Medisafe account will need its own premium subscription. However, the app is still free to use with the premium subscription as an option. For further information or questions, please contact our support team at [email protected]
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