I take my meds every other day. How can I set this up in the app? – iOS
To set a medication for every 2 days when adding a new med: 1. Begin adding you medication 2. When you get to the “Schedule” screen, tap on ‘Frequency’ 3. Select ‘Days Interval’ and then ‘Every 2 days’ 4. Finish adding your med and tap ‘Done’ When editing and existing med: 1. Tap on your…
Read MoreHow can I send a report of my tracker history? – iOS
To send a report of your Health Tracker information: 1. Tap on ‘More’ 2. Tap ‘Health Trackers’ 3. Tap on ‘Send Status Report’ 4. Enter email address into the email window that pops up and send You can also follow the steps to send a medication report and include the trackers.
Read MoreIs it possible to sync health trackers with Apple Health?
Yes! When you add a health tracker to your Medisafe account, if the tracker is eligible to be synced, you will get a popup for permission to connect with Apple Health. To check these settings any time: 1. Open your Settings app 2. Scroll down and tap on ‘Health’ 3. Tap on ‘Data Access &…
Read MoreHow do I add an appointment? – iOS
To add an Appointment: 1. Tap on ‘More’ on the bottom menu 2. Tap ‘Appointments’ 3. Tap the + icon on the upper right corner 4. Set the date and time, sync with your Apple Calendar if needed, then tap ‘Save’
Read MoreHow can I get my med reminders later on the weekend? – iOS
Unfortunately, there is no “weekend mode” available on iOS at this time. We apologize for any inconvenience caused! In the meantime, you can manually reschedule the doses for later times or add new medications with “specific days” schedules with the later times on those days. We hope to enable weekend mode in a future update!
Read MoreHow can I enable Dark Mode? – iOS
The Medisafe app will use the same Dark Mode settings as you have activated on your device. If your device is in dark mode, Medisafe will be as well.
Read MoreDo you have an Apple Watch complication available for Medisafe? – iOS
Medisafe does not have an Apple Watch complication available at this time and we apologize for any inconvenience caused!
Read MoreCan I use Medisafe on my smart watch? – iOS
You can use the following to add Medisafe to your Apple Watch: 1. Open the Apple Watch app on your iPhone. 2. Tap “My Watch” to find the settings section of your Apple Watch. 3. Scroll down to the list of Apple Watch compatible apps that are on your iPhone. 4. Tap on “Medisafe”, then…
Read MoreCan I turn off the med reminder popup that appears in the app? – iOS
At this time, there is no option to disable the in-app popup reminders on iOS devices. We apologize for any inconvenience caused!
Read MoreHow do I change the language for my Medisafe app? – iOS
To change the language of the app: 1. Open Medisafe 2. Tap on ‘More’ 3. Tap on ‘Settings’ then scroll down and tap on ‘Language’ 4. Select the language you prefer and give the app a moment to refresh the change to the new language
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