How can I send a report of my tracker history? – iOS

To send a report of your Health Tracker information: 1. Tap on ‘More’ 2. Tap ‘Health Trackers’ 3. Tap on ‘Send Status Report’ 4. Enter email address into the email window that pops up and send You can also follow the steps to send a medication report and include the trackers.

Read More

Is it possible to sync health trackers with Apple Health?

Yes! When you add a health tracker to your Medisafe account, if the tracker is eligible to be synced, you will get a popup for permission to connect with Apple Health. To check these settings any time: 1. Open your Settings app 2. Scroll down and tap on ‘Health’ 3. Tap on ‘Data Access &…

Read More

How do I add an appointment? – iOS

To add an Appointment: 1. Tap on ‘More’ on the bottom menu 2. Tap ‘Appointments’ 3. Tap the + icon on the upper right corner 4. Set the date and time, sync with your Apple Calendar if needed, then tap ‘Save’

Read More

How can I get my med reminders later on the weekend? – iOS

Unfortunately, there is no “weekend mode” available on iOS at this time. We apologize for any inconvenience caused! In the meantime, you can manually reschedule the doses for later times or add new medications with “specific days” schedules with the later times on those days. We hope to enable weekend mode in a future update!

Read More

Can I use Medisafe on my smart watch? – iOS

You can use the following to add Medisafe to your Apple Watch: 1. Open the Apple Watch app on your iPhone. 2. Tap “My Watch” to find the settings section of your Apple Watch. 3. Scroll down to the list of Apple Watch compatible apps that are on your iPhone. 4. Tap on “Medisafe”, then…

Read More