Can I change an existing med to ‘as needed’/PRN and track it? – Android
Yes! Please use the following steps to change your med to an ‘as needed’ schedule. Tap on ‘Medications’ Tap on your med Tap on the pen icon on the upper right corner Turn the toggle next to ‘Reminder times’ OFF so the section now reads “Take as needed” Tap ‘Done’ on the top right to…
Read MoreHow can I set up reminders for my refills? – Android
To add refill reminders to a new medication: 1. Begin adding a new medication (from drop-down list or manually) 2. Add the form, strength and condition if you prefer 3. Set the medication’s schedule for dose reminders 4. Before tapping on ‘Save’ on the last screen of the “add medication” flow, tap on “Get refill…
Read MoreI took my meds at a different time! How do I change the time taken?
To change a dose’s taken time: 1. Open Medisafe 2. Tap on your dose on the Home screen 3. Tap on ‘Un-take’ to remove the “taken” status 4. Tap on Skip or long press on Take to receive a list on “time taken” options in order to accurately record your dose
Read MoreWhy don’t I have sound notifications when my device is silent? – Android
Unfortunately we cannot offer sound reminders in silent mode as this feature is not supported on some Android devices and had to remove this option. Currently the sound will use the same level of your device sound. There may be Do Not Disturb settings, where you can have your phone on ‘Do Not Disturb’, but…
Read MoreHow do I snooze my meds until I get home or to work?
This feature is only available on Android devices. To set up Snooze Until Home: 1. Open Medisafe and tap on ‘More’ 2. Tap ‘Settings’ 3. Tap ‘My Places’ 4. Allow Medisafe to access your location 5. Tap on either Home or Work to add your addresses 6. Select from the dropdown menu of addresses presented…
Read MoreCan I use Medisafe on my smart watch? – Android
While Medisafe may not have full capabilities on your watch, you can at least pair the watch with your device in order to get reminders. Please follow and bluetooth connection instructions or notification settings on your devices. If Medisafe is available to install on your watch: 1. Please open the Play Store on your watch…
Read MoreHow do I start my meds later on the weekend? – Android
To set up weekend mode: 1. Open Medisafe and tap ‘More’ 2. Tap on ‘Settings’, then ‘General Settings’ 3. Tap on ‘Weekend Mode’ 4. Tap the box to turn the setting on and then select your days for the later dose times 5. Once days are selected, set the “weekend morning hour”
Read MoreHow do I export my “Notes” entries? – Android
To export your note entries: 1. Open Medisafe and tap on ‘More’ 2. Tap on ‘Notes’ 3. Tap on the note you want to export 4. Tap on the “send” icon next to the trash icon, enter the needed info and send. At this time, there is no option to expot multiple entries at the…
Read MoreHow can I share a report of my medication history? – Android
To send a report from the app: 1. Tap on “More” menu 2. Tap “Report” 3. Tap “Send Status Report” 4. Enter the email address to receive the report and choose the dates you require and tap the arrow. You can also view the video below for more help!
Read MoreHow do I edit a medication’s reminder times? – Android
To edit a medication’s reminder times: 1. Tap ‘Medications’ on the bottom menu 2. Tap on your medication to edit 3. Tap on the pen icon on the top right 4. Tap on your current med reminder time under ‘Reminder Times’ and change this to your desired time. 5. When you are finished, tap ‘Done’…
Read More