Relax - Remembering HIV doses just got easier

In order to reset your password, please follow these steps:
1. Tap on “Log in” (on the first welcome screen, or from the “More” menu inside the app)
2. Tap on “Forgot password?”
3. Enter the email address you used to create an account with Medisafe
If the system doesn’t recognize your previous account, try to use another email, or send us an email to [email protected]

The main reason is due to battery saving settings and cleaning apps like Clean Master, 360 Security, CM security, Fast Booster and other similar apps. While cleaning your device, these apps terminate Medisafe’s reminders and put your health at risk.

In order to edit a medication, please follow these steps:

1. Tap “Medications” on the bottom menu
2. Swipe left on a medication and select “Edit”
3. Or tap on the medication and tap “Edit” on the top right
4. When you are done editing, tap “Update”

In order to edit a medication:
1. Tap “Medications” on the bottom menu
2. Tap on the medication you want to edit
3. Tap on the pencil icon on the top right

Alternatively, you can do the following steps:
1. Tap on a dose of the medication on the “Home” screen
2. Tap on the pencil icon on the top right
3. Tap “All future doses”

1.  Tap “More” on the bottom menu and then tap “Report”
2. Tap “Send”
3. Tap “Send Status Report” for a report that includes medication adherence and measurements
4. You can then edit the start and end date and the medication to include on the report
5. Tap “Send” on the top right
6. Alternatively, tap “More” on the bottom menu and tap “Doctors”
7. Tap on your doctor and tap “Send status report to doctor”