I do not receive Medisafe notifications – Xiaomi
Background Restrictions (Android 6): 1. Start from App drawer 2. Tap Android phone Security app 3. Tap Settings then Data usage 4. Turn on Allow background data. Autostart Settings (Android 6+): 1. Open device Settings 2. Tap on Apps 3. Tap Medisafe then turn on ‘Autostart’ If you start from App drawer: 1. Tap Security…
Read MoreI do not get Medisafe notifications – Samsung
General Notification Settings (Android 12): 1. Open device Settings 2. Tap on “Apps” 3. Find Medisafe 4. Make sure Notifications are not Blocked 5. Tap to Turn Show notifications On Sound Settings (Android 12): 1. Open device Settings 2. Tap on Apps 3. Find and tap Medisafe 4. Tap Notifications 5. Tap Allow sound 6.…
Read MoreI do not get Medisafe notifications – OnePlus
Background Restrictions: 1. Open device Settings 2. Tap on Storage, and set the automatic storage optimization to “Standard”, or turn it off completely. Auto-Run Restrictions 1. Open device Settings 2. Tap Apps then Menu 3. Tap Auto Run 4. Disable this mode or prevent Medisafe from being limited in this mode More Background Restrictions (Auto-launch)…
Read MoreI do not get Medisafe notifications – Huawei
For all Huawei Android versions, check the Protected Apps: 1. Open device Settings 2. Tap ‘Protected Apps’ and turn it on for Medisafe Background Restrictions (Android 6-8) 1. The specified menu paths apply to EMUI 5.0 on Android 7.0. Depending on device and OS version, designation and location of menu items may differ. 2. Navigate…
Read MoreI do not get Medisafe notifications – Google Pixel
Please use any of the following to troubleshoot your reminders. Check that your notifications are turned on (Android 11): 1. Open device Settings 2. Tap Notifications 3. Tap App settings 4. Under “Most recent,” find apps that recently sent you notifications (To find more apps, in the dropdown menu tap ‘All apps’) 5. Tap ‘Medisafe’…
Read MoreHow do I set a medication with half doses? – Android
To set a med with half doses: 1. Tap on your med in the ‘Medications’ list 2. Tap the pen icon in the upper right corner to edit 3. Tap on ‘Reminder Times’ and tap where it says ‘Take x pills’ 4. On the bottom of the pop-out window, tap on the + or –…
Read MoreI take my meds every other day. How can I set this up in the app? – iOS
To set a medication for every 2 days when adding a new med: 1. Begin adding you medication 2. When you get to the “Schedule” screen, tap on ‘Frequency’ 3. Select ‘Days Interval’ and then ‘Every 2 days’ 4. Finish adding your med and tap ‘Done’ When editing and existing med: 1. Tap on your…
Read MoreI take my meds every other day. How can I set this up in the app? – Android
To add a medication with an “every other day” schedule: 1. Add your medication with the needed strength and doses 2. When asked if you take the med every day, select “Every 2 days” 3. Select your start date if applicable and finish adding your med To set this for an existing med: 1. Tap…
Read MoreHow do I add a dose of my med? – Android
To add a dose of a medication: 1. Tap on the + icon on the bottom right corner of your pillbox/Home screen 2. Tap on ‘Add Dose’ then select your med 3. Confirm the time and date of the dose to be added and tap on ‘Save’ Alternatively 1. Tap on ‘Medications’ 2. Long press…
Read MoreHow do I mark a dose at a specific time?
To select a specific time for your taken time: 1. Open Medisafe and tap on your dose 2. Long press on the Take icon and you will get a list of options (Now, On Time, Set Time) and choose your desired option Tapping on ‘Select Time’ will allow you to set the date and time…
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