How can I set up reminders for my refills? – iOS

To add refill reminders to a new medication: 1. Begin adding your medication (from drop-down list or manually) 2. Add the Strength or change Appearance if needed 3. Tap ‘Next’ 4. Set the schedule for your med, tap ‘Next’ 5. Toggle ON the Refill Reminder option on the last screen and add your pills in…

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How do I change my snooze interval? – iOS

There is a default snooze time of every 10 minutes if no action is made on the notification. If you set the snooze time to an alternate interval, it will only work if you tap on ‘Snooze’. If you ignore the notifications and don’t tap ‘Snooze’ then it will be 10 minutes apart. To set…

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How to edit medication reminder times? – iOS

To edit your medication’s reminder time: 1. Tap ‘Medications’ on the bottom menu 2. Tap on your medication 3. Tap ‘Edit’ on the top right 4. Then tap ‘Reminders’, tap on your current reminder time and change this to your desired time. You can also check out the video below for more help!

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I do not receive sound with my reminders – iOS

If you are not receiving sound with your reminders: 1. Open device Settings app and scroll down the apps list 2. Tap on ‘Medisafe’ then tap ‘Notifications’ 3. Verify the sound is turned on. You can also check if the button on the side of your device is muted. Lastly, restart your device. If you…

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