How can I send a report of my tracker history? – Android

While there is no option to send a specific tacker report, you can include your tracker entries when sending a status report of your meds. 1. Tap on “More” 2. Tap “Report” 3. Tap “Send Status Report” 4. On the next screen, check off to include trackers on your report 5. Enter the email address…

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Is it possible to sync health trackers with Apple Health?

Yes! When you add a health tracker to your Medisafe account, if the tracker is eligible to be synced, you will get a popup for permission to connect with Apple Health. To check these settings any time: 1. Open your Settings app 2. Scroll down and tap on ‘Health’ 3. Tap on ‘Data Access &…

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What if the symptom I want to track isn’t available?

For certain symptoms that don’t require a specific unit of measurement to track (ex. 1-10 scale) you can choose a tracker that includes this option such as “headaches” and after you add the tracker, you can go back and edit the name to reflect what you are tracking. 1. Tap on ‘More’ 2. Tap on…

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Is it possible to change the units of a tracker?

To edit your health tacker units: 1. Tap on ‘More’ 2. Tap on ‘Health Trackers’ 3. Tap on the pen icon of the tracker you want to change 4. Select ‘Change Units’ and choose your preference from the list of unit options

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How can I edit health tracker reminders?

To edit your health tracker reminders: 1. Tap on ‘More’ 2. Tap on ‘Health Trackers’ 3. Tap on the pen icon of the tracker you want to change 4. Select ‘Edit Reminder’ then choose your preference from the list of reminder options

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How to add a health tracker?

To add a Health Tracker: 1. Tap on ‘More’ 2. Tap on ‘Health Trackers’ 3. Tap the + icon on the top right corner 4. Type in your symptom or measurement you wish to track and tap on your choice 5. Select if you want to set a reminder or tap ‘Skip’ on the top…

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How do I add an appointment? – iOS

To add an Appointment: 1. Tap on ‘More’ on the bottom menu 2. Tap ‘Appointments’ 3. Tap the + icon on the upper right corner 4. Set the date and time, sync with your Apple Calendar if needed, then tap ‘Save’

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How can I get my med reminders later on the weekend? – iOS

Unfortunately, there is no “weekend mode” available on iOS at this time. We apologize for any inconvenience caused! In the meantime, you can manually reschedule the doses for later times or add new medications with “specific days” schedules with the later times on those days. We hope to enable weekend mode in a future update!

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How can I enable Dark Mode? – Android

To turn on Dark Mode: 1. Open Medisafe and tap on ‘More’ 2. Tap ‘Settings’ then ‘General Settings’ 3. Tap on ‘Dark Mode State’ 4. Select from one of 3 choices (Follow system, light, dark)

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