How do I delete a medication? – Android
To delete a medication: 1. Tap ‘Medications’ on the bottom menu 2. Tap on your medication 3. Tap on the trash can icon on the top right. You can then select whether you want to save or delete your medication history. Check out the video below for more help!
Read MoreHow do I change my medication’s schedule? – Android
If you are trying to change the schedule and do not see the option you need, you will need to turn off the reminders and turn them back on. 1. Tap ‘Medications’ 2. Tap your medication then tap the pencil icon 3. Toggle OFF ‘Reminder times, then tap ‘Done’ to save 4. Tap the pencil…
Read MoreHow do I delete a Medfriend or Dependent profile?
To delete a Dependent or Medfriend profile: 1. Open Medisafe and tap on your pofile icon on the top left corner of the app 2. Under “Profiles”, tap on the dependent or Medfriend you wish to remove 3. When the preferred profile icon appears on the top of the side menu, tap on it again…
Read MoreMy Medfriend is not seeing my medications on their account.
Please tap on your profile icon on the top left of the app to open the side menu. Then tap on your Medfriend profile twice (once to view the profile again again to edit) and sync the meds. You can turn off the “sync my meds” setting, restart the app then repeat the steps to…
Read MoreWhat is a Medriend and how does the feature work?
The Medfriend feature will send your Medfriend reminders for missed doses if no action is made on your notifications. The app will then send a notification 30 minutes after your last reminder; a total of 1 hour after the scheduled time of the dose. The interval cannot be changed at this time and we apologize…
Read MoreHow do I move my Medisafe account to my new device?
When getting a new phone, it is best to check your old device to make sure you have created an account first. This is how you can transfer your history to your new device. If you believe you may have an account already, you can try using the Forgot Password function to reset the password…
Read MoreHow do I create an account?
To create an account: 1. Open Medisafe and tap on your profile icon on the top left corner to open the side menu 2. Tap on the icon again to Edit Profile 3. Tap on ‘Sign Up’ on the bottom of the next screen then add your email address and a password 4. Once you…
Read MoreWhy should I create an account?
While Medisafe can be used without creating an account, we highly recommend creating one to prevent the loss of your information. If an account is not created, you will not be able to transfer your history from one device to another if you get a new phone or delete the app. To ensure you always…
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