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Why don’t I have sound notifications when my device is silent? – iOS
Unfortunately we cannot offer sound reminders in silent mode as it is not available on iOS devices.
There may be Do Not Disturb settings, where you can have your phone on ‘Do Not Disturb or ‘Focus Mode”, but set it to allow Medisafe to remind you while in this mode. There may also be alarm apps that you can download which can override this option.