Help Center
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud
256-BIT Encryption | HIPAA Compliant | ISO 27001 Certified
Visit our Beta Community on Facebook
- it’s where we give sneak peeks of upcoming developments, etc.
My reminders don’t play sound – Android
If the sound of your med notifications is loud/silent:
1. Open your device Settings
2. Search for Sound & Vibration or Sound & Notifications
3. Swipe left and right on the scroll bars to adjust the volume to your needs
If you still do not receive sound, please contact our suppot team. Open Medisafe and tap on ‘More’, tap ‘Help & Support’ then ‘Contact Support’.
Have a topic you would like to see discussed? Let us know!