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I do not get Medisafe notifications – OnePlus

Background Restrictions:
1. Open device Settings
2. Tap on Storage, and set the automatic storage optimization to “Standard”, or turn it off completely.

Auto-Run Restrictions
1. Open device Settings
2. Tap Apps then Menu
3. Tap Auto Run
4. Disable this mode or prevent Medisafe from being limited in this mode

More Background Restrictions (Auto-launch) settings:
1. Open device Settings
2. Tap Apps
3. Tap the Gear icon
4. Tap Apps Auto-launch
5. Enable Medisafe start-up in the background


Please check the following to ensure Medisafe can send you reminders:

Battery Optimization: Android 6+
1. Open device Settings
2. Tap Battery
3. Tap ‘Battery optimization’ and tap ‘Medisafe’
4. Make sure to ‘Don’t optimize’ is selected

Battery Optimization: Android 6+ (alternative)
1. Open device Settings
2. Tap Battery
3. Tap Battery optimization
4. Tap the top right of the screen, tap on three-dot menu icon
5. View ‘Advanced optimization’ and turn this setting to “Off”

Advanced Battery settings: Android 9
1. Open device Settings
2. Tap ‘Apps & notifications’
3. Tap ‘Medisafe’
4. Tap ‘Battery’ and verify Medisafe can use battery in the background

Battery Optimization: Android 9
1. Open device Settings
2. Tap ‘Apps & notifications’
3. Tap ‘Medisafe’ then tap ‘Battery’
4. Tap ‘Battery optimization’
5. Tap ‘All Apps’ and select Not Optimized’
6. Find Medisafe in the list and select ‘Don’t Optimize’

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