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I do not get Medisafe notifications – Google Pixel

Please use any of the following to troubleshoot your reminders.

Check that your notifications are turned on (Android 11):
1. Open device Settings
2. Tap Notifications
3. Tap App settings
4. Under “Most recent,” find apps that recently sent you notifications (To find more apps, in the dropdown menu tap ‘All apps’)
5. Tap ‘Medisafe’ app
6. Turn the app’s notifications on.

Check that your app can override Do Not Disturb if applicable:
1. Open your phone’s Settings app
2. Tap Sound & vibration
3. Tap Do Not Disturb
4. Under “What can interrupt Do Not Disturb,” choose allow to ‘Medisafe’

Check the battery optimization (Android 6 and up):

1. Open device Settings
2. Tap Battery
3. Tap the more button on the action bar at the top right, and choose Battery optimization
4. Switch to the All apps list from the drop-down to see all of the apps on your device
5. Tap ‘medisafe’ from the list
6. Choose ‘don’t optimize’

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