Help Center
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Visit our Beta Community on Facebook
- it’s where we give sneak peeks of upcoming developments, etc.
How can I report a bug in the app?
To report a bug in the app, please email us from inside your Medisafe app. This will help us locate your account and gather the information needed to investigate the issue. To email us from inside the app:
1. Tap ‘More’
2. Tap ‘Help & Support’
3. Tap ‘Contact Support’. Do not change the subject that is pre-filled.
When reporting a bug, try to send screenshots or a screen recording of the issue. Any examples or reproduction steps will help! Thank you for taking the time to send us the necessary information.
Have a topic you would like to see discussed? Let us know!